Privacy Policy

Ace Therapy Services is committed to protecting the privacy and confidentiality of personal and health information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What information we collect

We collect personal and health information that is reasonably necessary to:

• provide allied health services,
• manage referrals and enquiries,
• communicate with participants, families and carers, and
• meet our legal and regulatory obligations as a registered NDIS provider.

Information collected may include names, contact details, health information, and other information relevant to service delivery.

How information is used

Personal and health information is used only for the purpose for which it was collected, unless:

• consent is provided, or
• disclosure is required or authorised by law.

Storage and security

We take reasonable steps to ensure personal information is stored securely and protected from misuse, loss, unauthorised access, modification or disclosure.

Access and correction

Individuals have the right to request access to, or correction of, their personal information.

Privacy complaints

Complaints relating to privacy may be raised using the contact details below.

Contact details
Email: enquiries@acetherapy.com.au