Balcatta 0427 670 368 Rockingham 0439 350 668

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    • Our Values
    • Meet the Team
    • NDIS
    • Support at Home
    • Therapies
      • Occupational Therapy
      • Speech Pathology
      • Physiotherapy
      • Pricing
    • Referral Form
    • Contact us
    • MORE
      • Products
      • Reviews
      • Resources
      • Privacy Policy
      • Complaints & Feedback
      • Safety & Incidents (SIRS)
      • Accessibility
      • Your Rights

Balcatta 0427 670 368 Rockingham 0439 350 668

Ace Therapy

Signed in as:

filler@godaddy.com

  • Home
  • Our Values
  • Meet the Team
  • NDIS
  • Support at Home
  • Therapies
    • Occupational Therapy
    • Speech Pathology
    • Physiotherapy
    • Pricing
  • Referral Form
  • Contact us
  • MORE
    • Products
    • Reviews
    • Resources
    • Privacy Policy
    • Complaints & Feedback
    • Safety & Incidents (SIRS)
    • Accessibility
    • Your Rights

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Helpful Resources to help make things a little easier

We understand that finding the right information can be stressful, so we’ve put together resources to help you understand the NDIS and the Support at Home program. 


Please reach us at enquiries@acetherapy.com.au if you cannot find an answer to your question.

APPLYING FOR THE NDIS


This link will tell you all you need to know about applying for the NDIS, How the NDIS works, How your plan is set up and how to utilise your plan!


https://www.ndis.gov.au/applying-access-ndis


NDIS SELF MANAGEMENT

Self-management is when you manage your NDIS funding. It gives you the flexibility and choice to decide what supports you buy to pursue your plan goals. 


Below is a link to the NDIS website that will tell you all you need to know about Self Management on the NDIS.


https://www.ndis.gov.au/participants/using-your-plan/self-management


NDIS PLAN MANAGEMENT

Plan management is when a provider supports you to manage funding in your NDIS plan. These providers are known as plan managers. 

Plan management is different from having the NDIA manage funding in your NDIS plan, or you choosing to self-manage your plan. We will send invoices to your chosen plan manager who will be able to liaise with you to keep track of your plan.


Below is a link to the NDIS website that will tell you all you need to know about Plan Management on the NDIS -


https://www.ndis.gov.au/participants/creating-your-plan/ways-manage-your-funding/plan-management#:~:text=Plan%20management%20is%20when%20a,to%20self-manage%20your%20plan.


NDIS AGENCY MANAGEMENT

When your plan is managed by the NDIA (sometimes referred to as Agency-managed). We will send invoices directly to the NDIS for payment.


https://www.ndis.gov.au/participants/creating-your-plan/ways-manage-your-funding/ndia-managed-funding


PACE – THE NDIS COMPUTER SYSTEM

PACE is the computer system the NDIA has used since October 2023 to manage plans, budgets and payments. If your plan is on PACE, it may look a little different, but how you use your funding stays the same.

If your plan is NDIA-managed, PACE keeps a list of your “my NDIS providers”. Please let the NDIA know you’d like Ace Therapy listed as one of your providers, so we can claim for your therapy without delays. You can do this by calling the NDIA on 1800 800 110, or through your Local Area Coordinator or planner.

If you’re self-managed or plan-managed, you don’t need to do anything. 


Price Guide

This resource will help you understand what is and isn't billable under the NDIS price guide.


https://www.ndis.gov.au/providers/pricing-arrangements


Quality and Safeguards Commission 

NDIS participants have the right to receive quality and safe services and Ace Therapy strives to uphold this. Following the link below, you will be able to find all the information you need to know your rights as an NDIS participant.


https://www.ndiscommission.gov.au/participants


 Support at Home is the Australian Government’s program for older people who need help to keep living at home. Allied health therapy, including occupational therapy, physiotherapy and speech pathology, can be funded through a Support at Home plan.

How to get started

  1. Get an aged care assessment. Apply through My Aged Care online or call 1800 200 422. An assessor will talk with you about your needs.
  2. Receive your plan. If you’re approved, you’ll be given a Support at Home classification and budget.
  3. Choose a Support at Home provider. Your provider manages your plan, budget and care.
  4. Ask for Ace Therapy. Tell your provider or care partner you’d like to see us, or contact us and we’ll help you get started.

Already have a Support at Home provider? Ask them to send us a referral, or contact us directly.

Useful links

  • My Aged Care:  https://www.myagedcare.gov.au/  1800 200 422. Assessments, finding providers and program information.
  • Support at Home program:  https://www.health.gov.au/our-work/support-at-home  The government’s program overview.
  • Older Persons Advocacy Network (OPAN):  https://opan.org.au/  1800 700 600. Free, independent advocacy and help with aged care.
  • Aged Care Quality and Safety Commission: https://www.agedcarequality.gov.au/ 1800 951 822. Raise a concern about aged care services.



Balcatta:   0427 670 368             Rockingham:   0439 350 668             EMAIL: enquiries@acetherapy.com.au

NDIS Registration # 4050065128    

Ace Therapy Services is a registered NDIS provider and complies with the NDIS Code of Conduct and NDIS Practice Standards.

We also provide therapy for older people through the Australian Government's Support at Home program.

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